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By developing and maintaining excellent relationships we aim to provide our customers with the best available equipment, products and ongoing technical service that enables car wash operators to be profitable and successful.
Our goal at Prowash is to create loyal and happy customers that trust us to supply reliable products and deliver superior service. We want to hear both the good and the bad.
When considering your approach to Customer Service Training it’s a good idea to highlight these 5 areas.
Amidst all the challenges facing our industry including changing weather patterns, rising transport/ utility costs and increasing insurance premiums, there is the growing threat of break ins and vandalism.
Apart from the use of alarm systems, vibration sensors and cameras, one simple but effective way to deter thieves could be an inexpensive “Dye Bomb” sticker.
After a year of driving global temperatures to unprecedented warmth, the giant El Nino weather event in the Pacific is officially over, raising hopes that drought-hit regions may be in for some relief in Australia and elsewhere.
The $5 note is now well dispersed in the community. See all the new innovative security features here.
Engineered for ultimate performance and reliability, this Flojet industrial pump provides long lasting chemical resistance in applications such as chemical transfer, parts washers, ink transfers, and car wash systems. The robust design of the G57 combined with its innovative features and Flojet's relentless testing allows the pump to provide a long, trouble-free service life. The pump incorporates all the great features and benefits expected from Flojet products and now it's fitted with Kalrez parts.
In the car wash industry today there are several different new types of chemical applications and types of products in addition to traditional ones.
The Australian Government is introducing a new series of banknotes, commencing in September 2016 with the $5 update.
Have you ever had an incident with a customer’s vehicle that you thought was minimal, yet your customer made a huge deal about it? It happens, it’s stressful, and it just seems to ruin the whole day. As a car wash manager, you realise that occasional damage to a customer’s vehicle happens and is a part of the car wash business. Proper handling of this type of situation can save you from a major headache and significant expenses.
Great carwash operators are always raising the bar on themselves. Not content with the status quo, these operators are constantly seeking to improve their operations, add new services, improve their equipment and detergents, and generally improve the overall 'customer experience'.
A compact, manual sweeping machine for small outdoor and indoor areas.
Here at Prowash we make every attempt to stock and provide as many parts and products as possible to keep your car wash running efficiently and profitable. Our sales and service team is available from 8am to 5pm Monday to Friday to help with any counter sales, product queries, process orders or guide you through the online shop.
With the busy summer season fast approaching, now is a good time to get back to basics by carrying out a thorough check of your site and equipment to help prevent issues over summer and to ensure your customers have the best possible experience as they wash their car.
The following little checks should be carried out weekly but it's easy to miss some of the small things when we are so busy.
The primary detergents responsible for cleaning the car's surface have been given the general name of "presoaks". They are available in high and low pH. These detergents are applied and allowed to dwell in an effort to raise the dirt off the surface
The primary detergents responsible for getting the majority of the car surface clean have been given the general name of "presoaks". They are available in high and low pH. These detergents are applied and allowed to dwell in an effort to raise the dirt off the surface and be removed by high pressure or high volume rinse.
If you’re searching for your next car wash soap on the internet, we understand your frustration – thousands of brands, varying prices, and loads of confusion.
The pet industry continues to grow every year. People love their pets, they are part of the family, and when you treat a member of the family well, you’re going to earn repeat customers.
