03 8340 3200

Home / Articles

Articles

  • Following are 12 tips to help boost your customer service plan:

    1. First, evaluate how you are treating your employees. Are they satisfied with their jobs? One disgruntled employee can easily run off dozens of customers. Find out if you have an employee problem and fix it.
    2. Be reliable. Reliability arises from consistent follow-through and execution. Set a standard for service and product quality.
    3. Be credible. Do what you say you are going to do.

     

    READ MORE

  • Vending can be a great additional revenue stream for the car wash. Vendors take up little space and are cheap and easy to run. There can be a good return on many of the products sold and a good range of the correct products may encourage customers to choose your wash over others in the area.

    READ MORE

  • It was the mid-1960's, and Bill Gorra's father took great pride in keeping two cars - a Studebaker and a Rambler - clean. A chemist by trade, George Gorra washed the vehicles in the family driveway, mixing his own soap formulas in the garage.
    It wasn't long before he began selling those formulas to the new commercial car washes in the area, with the young Bill helping mix and deliver.

    READ MORE

  • Laurel, the innovator behind the drop shelf vending machine, has been in operation for 55 years. They are known for their ‘dependability in vending’ and are the first choice when purchasing vending equipment. This is evident in the long relationship they have built with the customers over the years.

    Laurel began operating in a similar way to that of many companies in the car wash industry.

    READ MORE

  • CAR-FRESHNER was founded 60 years ago, when a milk truck driver in northern New York complained to Julius Sämann, a local scientist, about the smell of spilled milk. Sämann had spent some time deep in the Canadian pine forests learning about aromatic oils. He went to work and using exceptional fragrances on specialty material, soon developed the concept of a hanging air freshener. He drew the abstract evergreen shape and gave it the brand name CAR-FRESHNER.

    READ MORE

  • It’s what every car wash owner wants…more revenue! By utilizing proven strategies around effective menu design, packaging, pricing, and signage, you can boost your revenue today.

    READ MORE

  • The two main types of towels dominating the car care industry are terry (cotton) and microfibre. Although terry towels have been a popular choice over the years for their durability and versatility, microfibre is quickly becoming the top pick for many car washes and detailing centres. Microfibre has revolutionized the auto detailing industry by providing better cleaning, higher quality and longer lasting towels than previously thought possible.

    READ MORE

  • Nozzle Maintenance

    Oct 21, 2016

    Selecting the right nozzle for each wash stage is just the first step toward optimizing your spray system.

    READ MORE

  • Water: in the car wash industry, everybody needs it and wants it and it’s not always easy to source; water in some areas may be dirty and contaminated. Before it is usable, water must be cleaned, and then cleaned again after use to discharge into the environment or to reuse again. The problem worsens yearly as supplies come under pressure, so as a high user of water we have to do more with less and clean up better when we are finished.

    READ MORE

  • Replacing machine and sign decals when they become faded, worn, or damaged is important for the upkeep of your car wash

    READ MORE

  • With summer upon us and the predictions of hot times ahead, we need to think not only about the impacts on our customers and business, but also on potential environmental impacts and what it all means to us as car wash owners.

    READ MORE

  • Security Update

    Jul 01, 2010

    Technology is everywhere in our lives and password security is a high priority. How often to you change your passwords? Can your employees access confidential information using your password? Are your details protected?
    The end of financial year creates a new beginning and with that Prowash recommends you review all of your passwords and reset them to enhance your on site security.

    READ MORE

  • It’s no joke that car washes can stink, this is certainly not ideal since a car wash is the place people come to make things clean. Some may have noticed something was off when they walked past the wastewater collection pit or into the equipment room. Car washing equipment and reclaim systems generally cannot remove odours present in the wash bay. Decomposition of matter by naturally occurring bacteria and/or chemical reactions will release gases (hydrogen sulfide) to the atmosphere that have a very offensive smell.

    READ MORE

  • For car wash owners upgrading their equipment equipment will further benefit a business by creating new opportunities for savings while increasing sales and profit. New equipment will allow a carwash to avoid costly downtime while simultaneously improving overall wash quality.

    READ MORE

  • The Dirty Truth

    May 01, 2016

    Do you know what happens to water and rubbish that goes down the drains?

    READ MORE

  • An interesting video from the ABC News website about how we extract, move, store and use water in Australia.

    READ MORE

  • Car Washes must retain a high level of cleanliness to retain customers.

    READ MORE

  • The Laurel Story

    Aug 24, 2016

    Why Laurel Metal Products, Inc. is the only manufacturer of drop-shelf vending machines that you need to know.

    READ MORE

  • The Molecule That Makes Carwashing Possible

    Sep 23, 2015

    An interesting series of videos from Car Products Inc. about the process of cleaning cars.

    SEE MORE

  • The Power of Water

    Nov 01, 2013

    When you take a look at the Grand Canyon the power of water is evident!

    Whilst not to the same extent, water can cause wear on your car wash equipment and the nozzles in the self serve and automatic equipment are no exception. Signs of nozzle wear include lack of pump pressure and poor soap application. Prowash provide a number of nozzle sizes for self serve application and water saver options for the LaserWash touchfree automatic car wash.

    READ MORE

Loading...