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There have been a few handling issues of late with regards to circuit boards that have been shipped and/or returned. Circuit boards can often get damaged when being handled or returned in the incorrect packaging such as standard bubble wrap. This type of damage voids the supplier warranty of the circuit boards. So if ever returning a circuit board please return in anti-static bubble wrap or an anti-static bag (as shown in the pictures below).
Here are some additional tips for Circuit Board Handling and Storage: